Support Center

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Frequently Asked Questions

How do I deploy my first application?

Connect your GitHub repository, select your runtime, and Superkalam will automatically deploy on every push. See our Quick Start Guide for detailed instructions.

What runtimes and frameworks are supported?

We support Node.js, Python, Go, Rust, Ruby, and more. Popular frameworks like Next.js, Django, FastAPI, and Express all work out of the box.

How is billing calculated?

We charge based on compute hours, storage, and data transfer. Free plan includes 100 build minutes/month. Pro plan is flat $29/month with unlimited builds.

Can I use a custom domain?

Yes! All plans support custom domains. Simply point your DNS to our nameservers and Superkalam handles SSL certificates automatically.

What is your uptime SLA?

We guarantee 99.95% uptime on Pro plans and 99.99% on Enterprise plans. Free plan is best-effort with no SLA.

How do I scale my application?

Superkalam automatically scales based on traffic. Pro and Enterprise plans include auto-scaling configuration options.

Do you offer database hosting?

Yes! We offer managed PostgreSQL, MySQL, and MongoDB databases integrated directly with your deployments.

What happens if my deployment fails?

Failed deployments are instantly rolled back to the last stable version. You'll receive notifications and can view detailed logs.

Get in Touch

Email

support@superkalam.work - General support and inquiries

sales@superkalam.work - Enterprise and sales questions

security@superkalam.work - Security vulnerabilities and concerns

Response Times

  • • Free plan: 48-72 hours
  • • Pro plan: 24 hours
  • • Enterprise plan: 1 hour